At SNOOZER BEDDING LIMITED, we value your trust and want you to have a smooth shopping experience.
Order Cancellations
Orders can be cancelled within 24 hours of purchase by contacting our support team.
Once the order has been processed or shipped, cancellation is not possible.
Refund Policy
Refunds are applicable only in the following cases:
You receive a defective or damaged product.
The product delivered is incorrect.
Refund requests must be raised within 7 days of delivery with supporting photos/videos.
Return Process
Contact our support team at sleep@snoozer.in or call us at +91 842 796 2222 with your order ID and issue details.
Our team will review your request and provide instructions.
Approved refunds will be credited to your original payment method within 7–10 working days.
Non-Refundable Items
Customized or personalized products
Products damaged due to customer misuse
Items returned without original packaging/tags